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Disclaimer / Policies

One Choice Detailing TERMS OF USE (Mobile detailing & in house)

Download full PDF

1. To download the PDF for E-Signatures "right click or double click" the link above.

2. Save the linked file to your downloads or export as PDF, depending on your computer.

3. In the toolbar on the top left of the screen click the pencil icon with the line under it.

4. Next there will be another toolbar, click on the "S" with the line under it for a facetime signature.

5. You will be prompted to sign your name on a blank piece of paper and hold it in front of the camera on your computer.

6. Complete the E-Signature and email the document to travis@onechoicedetailing.com as an attachment.

CANCELLATIONS:

Appointments must be canceled 24 hours before (weather conditions excluded) scheduled time or a $35.00 missed appointment fee will be charged. If we travel on site and you cancel your appointment at that time, there is an additional $15.00 charge.

LATE FEES:

If a customer is more than 15 minutes late for their appointment, we charge $1/minute wait time (including the first 15 minutes) after the first 15 minutes. We only do this because it costs us money to wait (IE: paying our Detailers, missed opportunity cost on other appointments, etc.) This is only applicable during your appointment window time and not if our Detailer is early. (Please call if there is a reason you are late, we are understanding)

***Your scheduled appointment is not a consultation, a service is intended to be given.

DETAILING DISCLAIMER:

  • We offer a satisfaction guarantee. If you are not satisfied with the services please make a claim within 3 days of the invoice date and we will do everything we can to fix the problem.

  • As we all know vehicles/vessels sometimes acquire certain stains or defects that cannot be removed with any product (interior and exterior). We do our absolute best to remove these defects without causing any damage to the vehicle/vessel by doing so.

  • We ensure the utmost precautions with every vehicle/vessel. We try to become aware of any issue the vehicle/vessel may be having prior to detailing to ensure it problem was not caused by us. All of our services are preformed professionally and all precautions are for taken to ensure we do not cause damage to the vehicle/vessel while in our care. Our methods of cleaning will not cause damage to the vehicles/vessels performance, engine, or electrical of the unit. (Please forewarn us of any issues the vehicle/vessel may be having prior to us detailing)

  • For vessels: During our 3M-gel coat restoration process for severely oxidized boats we do everything in our power to restore the boat to its original condition or better. As we all know boats are exposed to almost every element the weather has to offer whether it’s in a slip for the summer or stored in a yard. Watercraft neglect or irregular gel coat restoration without proper wax for long enough can make the original appearance very hard to bring back to perfect condition. We always make the boats look the best they can and in our personal opinion we are the best at doing what we do. NO MATTER how oxidized a boat is we can always make it look BETTER.

  • When applying our specials or discounts we apply ONE of the biggest discounts APPLICABLE to your invoice. (Please refer to our specials/discounts page)

SERVICES DISCLAIMER:

We offer a satisfaction guarantee. If you are not satisfied with the services please make a claim within 3 days of the invoice date and we will do everything we can to fix the problem.
ALL services are final.

SPECIAL ORDERS / PRE ORDERS:

*Special/pre orders are NOT refundable

As for accessories that are special orders/pre-orders due to special colors or your specific needs we require deposits. Merchandise must be picked up within a 30-day period after we (OCD) receive your order and contact you. After that point the deposit is non-refundable due to handling.

PRICING:

One Choice Detailing has the right to change the prices for products or services at anytime without notice.

This Privacy Policy governs the manner in which One Choice Detailing collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.onechoicedetailing.com website ("Site").

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

One Choice Detailing may collect and use Users personal information for the following purposes:

• To run and operate our Site
We may need your information display content on the Site correctly.

• To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site
We may use feedback you provide to improve our products and services.

• To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

One Choice Detailing has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was generated using privacypolicies.com

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on February 29, 2016

Serving the metro and surrounding areas

(612) 859-8884 | travis@onechoicedetailing.com
One Choice Detailing LLC
Lakeville, MN 55044